A Compliment and a Reminder

Feb 21

I am so happy to report that the Titanic might not sink at my house. The glaciers that surround the streets and my driveway are starting to melt.

I feel like I want to keep the happy momentum going by paying my security company a compliment. You know how I feel about my cable company.

We have had the same home security company for about 6 or 7 years?....maybe longer. I can't remember when we started with them because it has been entirely uneventful... and that is exactly what you want from your home security system. We don't ~~deliberately~~ accidentally set off our alarm to see if you will come... unlike my neighbor who doesn't know that I have a blog and am writing about her.

Unfortunately, the control panel to our system was having issues. It needed to be replaced. The customer service person wanted me to sign a new contract in exchange for the repair. Since I was a loyal customer without a contract, I didn't want to do this.

I have been with my landscaper for twelve years, my phone company for fifteen years, and my hairdresser for six...that was a trial and error situation. I am the type of customer who would prefer to make it right with the company I have before starting the arduous task of shopping for a new one.

Of course I let the customer service person know that I did not agree with her philosophy....loyalty should be rewarded, not punished. One brief conversation with someone at a different office, and it's done! My control panel has been replaced, and I continue to remain a happy customer...sans contract. Thank you, unknown person that happened to answer the phone when I called.

If you live in the area, I would definitely recommend Slomin's Shield. You could tell them I sent you, but they would say, "Who?"

And now my Darlings, next Wednesday is the long awaited (ok, I'm looking forward to it) One Room Challenge Now.