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Easy Savings
I have been working nonstop on my entry, again this week. I am really happy with the results, so far. I just wanted to take a second and share a money saving tip with you. Honestly, A recent phone conversation with a friend made me realize some of you could benefit from this. I thought everyone was doing this so it never occurred to me to share it.
I negotiate a lot of things people take for granted. I want you to know that I am not getting any pricing that doesn't already exist...i'm just doing a little detective work to find out where the best pricing is.
First up, my cable bill.....this is the one I thought everyone was doing. I am shocked to hear that a few of my friends knew nothing about this. My Father-In-Law would laugh at me all the time over this one....until I bragged to him about my savings. He then had me negotiate his :)
It's not hard....it just takes time....a lot of it....an entire hour.
Quick back-story, the last time I negotiated my cable bill I was told that my rates were good for 24 months. Probably because my electronic record was a mile long. My husband noticed that the cable bill was $20 a month higher long before the 24 months was up. I needed to wait for a day when I had a chuck of time to deal with this.....and then I called.
Go directly to the disconnect department. They are the ones who have the authority to really dig deep, and have incentives to keep your business. That department will put you on hold for an eternity...that's part of the game. They want you to hang up...thinking your time is too valuable for $20....remember that's a per month charge $240 per year. Put your phone on speaker, listen to the ridiculous music and go on Pinterest or something....while they play the staring game with you (anyone remember that one?).
This is what I said when I finally got someone: "I have been a loyal customer of your cable company for 14 years and you continue to hike up my rates while you will offer non-customers the world. You don't appreciate my loyalty....I'm leaving your company because your (name of competitor) wants my loyalty.
This is the most important part....THEN SAY NOTHING. The art of negotiation usually is simple, he who speaks first loses. You will never know where the bottom of this is if you start asking for things. I won't bore you with the details of the middle of the conversation, but I will tell you that it is a lot of apologizing on their part, and I just kept saying, "why don't you value and reward loyalty?"
Two "on hold's" and a manager talk later, she offered me the best premium package (the one they use to REALLY entice new customers), I told you the savings are already out there...we just want to find them ...this was a larger package than what I had.....wait for it.... for $34 dollars a month less! Lower than my previously negotiated rate.
I wanted to make sure this was the bottom, so I said "What about the $80 I had lost ($20 increase for 4 months) because I did not realize that you went back on your agreement of 24 months". She said she was sorry, but they could not do a price drop and a credit. Pick one.
Still not sure this was the bottom, I told her that I had received a credit for Hurricane Sandy when I did not have power or cable......SAY NOTHING! She again apologized, but repeated her words.
Feeling like I might have found the bottom, I gave it one last try. I told her that I would take the new price because that would immediately reduce my rate, but would need to run it by my husband when he got home and if he is still mad, we will leave them. SIDE NOTE: for those of you who have been reading my blog for a while, you know that my husband could care less about all of this. It took everything I had not to laugh when I said those words.
BUT....she said "hold on"....several more minutes....and she said that I would ALSO receive a $38 credit. She also told me to call back in 11 months and find out what deals are being offered then.
SEE...I TOLD YOU, the deals are out there you just need to find them.
For those of you who think this is too much work, and your time is more valuable than this...
I just made $446 dollars in ONE HOUR.
This post was longer than I thought, so I will tell you about a few other ways to save in another post. If you like this information, become a Follower so you won't miss the next one.
Have a great weekend, Friends. I have 2 Craigslist purchase to pick up. What are you up to?

43 comments:
I have become more tenacious lately in this regard ... the "little" increases everyone is sticking in ... it's starting to add up. Thank you for the tip!! Keep'em coming!! xo
You ROCK Linda! I'm so impressed. Teach me your skills!!!
I am newer to doing this sort of thing. I generally make my husband call because last time I tried the "we are leaving" tactic they said OK. LOL!
If you are going to make a "threat" be sure you can back it up. I would leave for a month, and then they would offer me the world to come back. Be careful how you phrase it. Here's a good one, "It is important that we end this telephone conversation as friends".
YOu need to teach a class. Fingers crossed all CL errands are successful today.
Love how you rake them over the coals for YOUR money. You deserve it. I love negotiating so this post made me laugh.
I am a terrible neotiator. I probably would have ended up paying THEM more money before I was done. I do know the ole "Let me run it by my husband trick.." though and it works every time!
Yep, Ive done this to just about every utility I use. the oil company won't budge though, and that stuff costs us a ton! I have to write down in my day timer 11 months from the deal I negotiate or I forget and get screwed again...it's worth trying every one! Have a nice weekend Linda!
xo Nancy
Powellbrower.com
Can I just stick you in my back pocket? Because you can do everything!
Linda I love you! ***The staring game???*** I was practically laughing coffee out of my nose on that one. You have me so fired up to call and "negotiate" (meaning throw out that I'm leaving them and then say nothing.) Please post about these things more often. I STINK at being aggressive with this kind of thing and LOVE your pep talks. Before the fire goes out I'm going to call my cable company right now. (And then, by the way, I'm going to don my new mask and spray paint in my garage - another thing inspired by you!!)
u r THE best at that! - i still gotta argue my bill - it's INSANE (like i told you)!!! -- u are THE best CL shopper ever!
Damn Woman! You are my hero!
Good morning Linda! This is absolutely fantastic...just the sort of thing I love. Usually in my house, it's my husband's idea, but my job to execute it, although I can be a bit of a wimp. It is amazing how much money you can save if you "just open your mouth" (to quote my husband).
Have a wonderful weekend and I am very much looking forward to your progress on ORC on Wednesday. xoxoxox
Yep, I'm about to play this game with DirecTV because our contract ends next month and I know they are going to jack up our rates even though they offer new subscribers great deals.
Love it! Do you have any advice about homebuying / costs/ savings? Or good tips and tricks of the trade when negotiating for a home price, or when trying to look good to a bank? I'm just starting out with this process, and it sounds like you know a thing or two about negotiation!
Thank you so much!!!
CHelsea
Hi Chelsea, that one is a bit harder because it is all about the numbers...YOURS. If you have stellar credit (score above 780) and are putting 20% or more down, the ball is in your court. If you appear to be a "risk" because you don't meet these numbers, it is really hard.
Hope you have put on your Wonder Woman cape we've awarded you! FAB job. Agree with all points. I also think humor helps. But at the end of the day, you are so right you have to be prepared to walk away. In our smaller market, we don't have much competition for cable and our prices are rather unbelievable. Some of our friends have gone to Dish or Direct TV. Not sure I can have a satellite dish as part of my landscape....
Omg I love you. I was just whining to my boyfriend about the cable bill and told him to call and re-negotiate... well like your husband he really doesn't care. But I do! Hello, that money could buy the vintage persian rug I NEED. I noticed that we are paying $140 and they are offering more for $80 on the website. Um SCREW that. Calling them tonight when I get home. Thanks for the tips :) xo
Champagne Lifestyle on a Beer Budget
Savings always sound great! Good job!
Happy March.
BRAVO!! I am giving you a standing ovation!! Good for you for sticking with your original intent!! I bet your hubby cares now!! lol, In this economy every little bit helps!! Good for you!!
xo Kathysue
Wow, great savings! Just keep a close eye on your bill. We don't have cable anymore, but I miss it. I am not one of those people who says what is online is just as good and I don't miss the rest of it; I miss channel surfing and the DVR.
That's awesome!!
I could KISS you right now! No seriously really kiss!
1. I changed my profile so I am no longer a non-respond blogger. You should be able to see my email button there now
2. I just called my cable company and saved myself $56 a month!!! What the hell was I paying before?!? I feel cheated by that damn company, it's really annoying!
THANK YOU, YOU ARE MY NEW BEST FRIEND!!!
have a good weekend Linda!
xxoo
PS I literally used your lines word for word above and it worked like a charm. Where have you been all my life??
That's $672 dollars a year....you kicked my A%% on this one. Well done, Grasshopper.
I'm usually not good at this but my husband is! We do this all the time and it works every time! He was actually just complaining this morning about our cable bill being too high this month. I guess it's time to call again!
This is so great!! I total reminder to be proactive! Excited to see your craigslist finds!
Thanks for the script -- I'm going to give it a shot!
you are BRILLIANT!
my husband will care so i forwarded your post to him......will probably be the first blog post he reads!
thank you for this post
debra
My husband just did this a couple weeks ago, but only saved $20/month, I was thinking he was good till I read yours! It' not nearly as impressive, but I did it with the newspaper, they practically pay us to take it now, and they sent me a Starbucks card! :)
My husband is very good at this and our phone and cable bill have been set to the promotional rate a number of times because they don't want to lose a loyal customer(especially one that pays on time all the time). Great post!
Well who knew? My husband was in sales and told me the same thing about negotiating- he who speaks first loses. That's hard for me - I feel pressure under silence!
www.chattafabulous.blogspot.com
Loving you Linda! I have wanted to do this for awhile. Partly cuz I want HBO too! I'm gonna try it too. Today I'm writing a report - maybe all weekend :( finished my ORC for next week so I have no excuses.
Ha! My husband is exactly like you. I let him do the negotiating for both of us. I'm always so impressed by the size of his balls (figuratively of course) in these situations. Negotiating makes me so uncomfortable. I usually have to leave the room when he's working his magic. It doesn't hurt that he's good looking and ridiculously charming though;)
Love this information Linda. Calling my satellite company next week!
I bet if the two of us went in to negotiate a new car together, they would pay us to take it off the lot. I LOVE negotiating.
I actually negotiated my severance pay when I was laid off in 2008, I had only been there for about 1.5 years and I got more than I should have. :)
I LOVE doing this!! I usually start with cable, then hit the insurance company, then everyone else who milks me:-) xoxo
wow! Never knew that Linda! thanks! What cable provider do you have? I will definitely try that, I have mine bundled with my phone and internet so I should get better pricing too right?! Thanks!
Gathering a list of my bills and vendors to send to you to renegotiate. :)
It's amazing what a little work (and time) can do! I love the line, "I need to run it by my husband"! I say that ALL the time and of course I never "run it by him"...Great tips - we all need to save some extra money so we can spend it on the fun stuff!
-Shelley
That is awesome. Every time I talk to my cable company I end up wanting to commit murder.
That was an excellent negotiation to get the most of the cable service, in other words - an assertive act.
Pantry Doors
Love your advice! Great saving tips! I don't negotiate this stuff but my husband does. He's really good at asking banks to refund his late fees! LOL!
Jessie
www.mixandchic.com
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