Here is the latest update about ECR International in regards to my heating system; On Monday (3/28) I was contacted by ECR International and told that they would have a long term solution by Friday (4/1). Since it is Saturday, I can only assume that the additional bad weather in the Northeast delayed the good news until Monday?
So, while I wait with you, I have been reliving all the events leading up to this. This is the part that makes it really scary for a homeowner:
My first Dunkirk boiler was installed in 2007. Here is my experience;
June 25th (2007) Dunkirk boiler system FAILED (each failure left us without heat and hot water)
July 13th - System FAILED
July 14th - System FAILED
July 16th - System FAILED
July 17th - System FAILED
October 5th - System FAILED
Here is the strange part; a person came to my home and said that he was a representative from the manufacturer. I asked for a business card, and was never provided with one. I also requested ALL manufacturers' warranties and product specifications...guess it's still in the mail?
This person was able to get a replacement boiler from the manufacturer. He SUPERVISED and ASSISTED in the installation of the SECOND boiler, and was the person who told me that my first boiler had a hairline crack (the reason for all of the malfunctions). THE SECOND BOILER FAILED 3x's within the first year!
My question to all of you readers, and I know many of you are men with lots of experience in the field (HVAC/plumbing/remodeling/radiant floor heating), who was the guy that came to my house? Why did the SECOND system fail 3x's in the FIRST year? I'm sure all of this will be answered on Monday.
One more facinating fact about "YOU"; according to the statistical counters on this blog, you are from the USA, Canada, Hong Kong, India, the United Kingdom and Germany! Welcome!